Frequently Asked Questions

1. Why is this mask so light in strap pressure?
   With most masks, the larger the sealing area (against your skin) the more strap pressure required. With the Personally Moulded Sleep Apnea Mask the sealing area is only the size and shape of your nostrils (this is not a large area.) The straps are primarily there to prevent the mask from being pulled off your face during movement whilst sleeping.
   
    

2. How stable is the mask on your face?
   This is a very hard area to define, as each mask is an individual, which will fit only one person. However, because the mask is an exact fit on your face, nose, top lip and third eye region, we believe it to be the most stable mask available anywhere in the world. The mask is so secure on your face that it will dictate to the hose at all times and not the other way around (creating mask leaks). We have done tests by hanging 3 house bricks on one side of the mask (around the nose area) without dislodging it. All this weight with a strap pressure of only 1/8” stretch.
   
    

3. Why will this mask hold my nasal passages open?
   With conventional masks there is an equalizing of pressure externally and internally of the nose and the nasal passages are expected to handle this increase volume of air for every breath you take. With the Logical and Anderson mask there is zero air pressure on the outside of your nose and your CPAP air is injected directly into your nostrils, therefore holding the nasal passages open continuously.
   
    

4. What about side sleeping?
   Most people sleep on their sides during a normal nights sleep. This can be difficult to achieve with a conventional mask without leakage. This leakage can also disturb your sleep and your partners. As the mask is an exact fit over the nose, it will remain in the correct position on the face and will also be very comfortable.
   
    

5. Can I use my new mask with my CPAP I am using?
   You can use the Personally Moulded Sleep Apnea Mask with any CPAP machine.
   
    

6. Does it become hot in summer?
   Yes – On really exceptional hot and humid nights it can be uncomfortable, however, you probably wouldn't want to sleep with any other mask on your face on those nights. The material this mask is made from is hypoallergenic and suitable to be worn against the skin.
   
    

7. Does the mask cover my mouth?
   No, the mask sits over the mouth but does not cover it. Normal speech and breathing is possible.
   
    

8. Where can I purchase a Personally Moulded Sleep Apnea Mask?
   You need to make an appointment to see the mask and to have a facial impression taken at our premises in KANGAROO VALLEY, NSW, AUSTRALIA.
   Australia Ph. 02 4465 1508.
   International Ph. +61 2 4465 1508
   The appointment normally takes about 2 hours. We spend time talking about the many benefits the mask will have for you as an individual. We have you lying down on the couch before we take the impression as this allows for the fluids to drain from your face and then we can take an impression of your sleeping face.
   
    

9. What is the facial impression like?
   To have a facial impression taken is very relaxing. The moulding is on and off the face in 10 minutes or less.
   
    

10. How long does it take to have my new mask manufactured?
    It will take 3-4 weeks. Your mask is made as an individual. Each mask is hand made with extreme care. It is not just an injection moulded off the shelf item.
    
     

11. Do I have to come back for fittings?
    No. We send your mask to you via registered Australia Post. It will include full instructions for fitting your new mask yourself.
    
     

12. How do I clean my mask?
    So simple. Wash it every morning with plain soap and cold water. Just follow the instructions on the mask container.
    
     

13. Is this Personally Moulded Sleep Apnea Mask expensive?
    This mask is not an "off the shelf" standard sleep apnea mask. It’s far from it. Each mask is individually hand made. What price can you put on quality sleep? The price is a little over $1 per night to have a full 8 hours sleep and full compliance with CPAP. You will wake feeling refreshed, without pressure sores, and general discomfort. We have past clients coming back to us for a new mask after 3, 4 and 5 years.Is good quality sleep worth that to you?
    
     

14. Will my Medical Fund cover this mask?
    You will need to check with your fund, because some do cover CPAP machines but not accessories. It will also depend on your plan.